Pickup, contacts, and family records
A focused handbook for keeping emergency information, pickup permissions, medical consent, and family records accurate throughout care.
General information for families, not medical, legal, or financial advice. See the Terms.
Start here
Use this book when a phone number, pickup person, address, health detail, or family arrangement changes.
Before the next drop-off:
Do not rely on an old text thread or a message passed through another person when the change affects safety.
Keep the emergency card current
California's child care emergency information form includes parent and guardian contacts, additional people to call, health care information, and people authorized to take the child from care.
Review the official LIC 700 emergency information form so you understand the information a licensed program maintains.
Notify T.L.C. Footprints when any of these change:
Do not wait for the next enrollment anniversary when a change affects safety or communication.
Make pickup permissions specific
List every person who may routinely pick up your child. Use full names and accurate relationships, and tell each person to expect identity verification.
A familiar face is not automatically an authorized pickup person. The LIC 700 form states that a child will not leave with someone else without written authorization from a parent or authorized representative.
Ask how T.L.C. Footprints accepts a temporary change. A text, call, or verbal message may not replace the written authorization required for the situation.
Plan same-day changes carefully
When the pickup plan changes during the day:
Avoid sending sensitive family information through an informal group message. Use the communication method agreed on during enrollment.
If a court order affects access or pickup, provide the documentation requested by the provider and discuss exactly what it requires. The provider should not be expected to interpret an incomplete or informal description of a legal arrangement.
Keep care information useful
Records should reflect the child who arrives today, not only the child who enrolled months ago.
Share changes involving:
Only share details that help the provider care for the child safely and respectfully. Ask how confidential records are stored and who can access them.
Understand emergency medical consent
Licensed child care records may include consent for emergency medical or dental treatment. California's LIC 627 emergency medical consent form allows a parent or authorized representative to give the facility permission to obtain emergency care when necessary.
Check that names, addresses, phone numbers, and known medication allergies remain accurate. This form supports an emergency response. It does not replace calling 911, contacting the family, or following a child's individual health plan.
Keep your own health plan and preferred medical contacts current too.
Know the rights information you receive
California gives families in licensed family child care homes a written notice of parent rights. It addresses access to the home while children are in care, licensing complaints, public licensing records, and other important protections.
Read and keep the official LIC 995A Notification of Parents' Rights. Ask questions before signing an acknowledgment you do not understand.
The public license record and the parent rights notice serve different purposes. Keep both available with your enrollment materials.
A two-minute monthly record check
Once a month, ask:
Send important changes promptly and ask the provider to confirm receipt. Clear records make ordinary handoffs easier and urgent moments safer.